robert hoekman, jr. / blog
Note: This is the old blog for rhjr.net. The new one is here.
Great designers vs. mediocre companies
This is one of my new favorite Seth Godin posts.
It's all about how if a company wants mediocre design, they should ask for it, otherwise a great designer will create something great and all hell will break loose.
I mention this today because too many "It's no big deal" type statements have been thrown around lately about "small stuff", and things like this are exactly what drives a great designer crazy.
The small stuff in a design is vitally important because the greatness of an application lies completely in its details. When we let the details slide, the whole experience deteriorates. And if we settle for mediocrity at any point, then we'll continue to create mediocre experiences at every point.
It's all about how if a company wants mediocre design, they should ask for it, otherwise a great designer will create something great and all hell will break loose.
I mention this today because too many "It's no big deal" type statements have been thrown around lately about "small stuff", and things like this are exactly what drives a great designer crazy.
The small stuff in a design is vitally important because the greatness of an application lies completely in its details. When we let the details slide, the whole experience deteriorates. And if we settle for mediocrity at any point, then we'll continue to create mediocre experiences at every point.
Show me something. Anything.
Again today I heard about a new app I wanted to check out, and went to the site only to find out that I can't preview a single thing. No screenshots, no demo account, nothing.
Just one useless page that asks me to fill out a long registration form to see anything real.
Is it too much to ask? I don't buy shoes without trying them on. Why would I give away my email address yet again for something I can't even see?
On the Dashboard HQ homepage, we provide a link straight to an Examples page. And signing up takes only a few seconds.
Just one useless page that asks me to fill out a long registration form to see anything real.
Is it too much to ask? I don't buy shoes without trying them on. Why would I give away my email address yet again for something I can't even see?
On the Dashboard HQ homepage, we provide a link straight to an Examples page. And signing up takes only a few seconds.
Put those form labels on top
Eye tracking studies were done on three different types of label positioning in Web forms: left-aligned to the left of the field, right-aligned to the left of the field, and left-aligned above the field.
Labels above fields took users less time to understand because users can see and understand both the field and its label in a single eye movement, reducing the cognitive load.
Nothing surprising about this report, but it's nice to have it spelled out with such incredibly thorough details as how many milliseconds it takes for users to read the label and associate it to a field.
See the whole article here.
Labels above fields took users less time to understand because users can see and understand both the field and its label in a single eye movement, reducing the cognitive load.
Nothing surprising about this report, but it's nice to have it spelled out with such incredibly thorough details as how many milliseconds it takes for users to read the label and associate it to a field.
See the whole article here.
Dashboard HQ is back up
Dashboard HQ is back up.
Our web host had a "critical failure" on our entire disk array yesterday, so Dashboard HQ was down for over 11 hours.
I understand that these things happen, but web hosts need to do a better job of keeping customers informed as things occur instead of waiting until it's all over to apologize and report that issues are resolved.
Our web host had a "critical failure" on our entire disk array yesterday, so Dashboard HQ was down for over 11 hours.
I understand that these things happen, but web hosts need to do a better job of keeping customers informed as things occur instead of waiting until it's all over to apologize and report that issues are resolved.
The problem with web apps
Dashboard HQ, the app we (33Inc) launched just a few short days ago, has been down today.
We're now going on 6 1/2 hours. I'm absolutely livid, and I'm going to be switching web hosting companies for the app as soon as possible, but that's a different story.
Today has taught me something. As much as we push to move desktop-like experiences to the web, and as much as we push to rely less on expensive, installed tools and lean on the web instead, until we get the bandwidth and reliability we need, we're at the mercy of the geeks behind the proverbial curtain.
The web is not as dependable as we'd like it to be. Not yet.
We're now going on 6 1/2 hours. I'm absolutely livid, and I'm going to be switching web hosting companies for the app as soon as possible, but that's a different story.
Today has taught me something. As much as we push to move desktop-like experiences to the web, and as much as we push to rely less on expensive, installed tools and lean on the web instead, until we get the bandwidth and reliability we need, we're at the mercy of the geeks behind the proverbial curtain.
The web is not as dependable as we'd like it to be. Not yet.
Sturgeon's law (of crap)
This might be my favorite law yet. According to Theodore Sturgeon ...
"90% of everything is crap."
(See the end of the Origins section for this quote.)
"90% of everything is crap."
(See the end of the Origins section for this quote.)
Dashboard HQ is now live!
I'm very happy to report that Dashboard HQ is live!
After having some serious wb host issues last night, Kris managed to launch the site at about 1am, and everything seems to be in good shape, so sign up, tell your friends, and have fun with Dashboard HQ!
After having some serious wb host issues last night, Kris managed to launch the site at about 1am, and everything seems to be in good shape, so sign up, tell your friends, and have fun with Dashboard HQ!
Gliffy is a Dancing Bear, and that's OK for now
I hate Visio. I've always hated it. It's one of the clunkiest, ugliest, and least enjoyable programs I've ever used. I don't care how great people say it is - it's way too ironic that a tool meant to be used by interaction designers and information architects and the like is such an unusable piece of crap.
So, when a friend told me about Gliffy the other day, I was immediately delighted and saddened at the same time. Delighted to see a web-based wireframing tool, saddened to see they had basically ported Visio to the web.
I like Gliffy quite a bit in spite of this. Yes, it's way too much like Visio, but the fact that it's web-based is phenomenal. This fact also makes it a Dancing Bear.
See, I'm a Mac user. At home, anyway. At work, I'm on Windows. The fact that Gliffy looks, acts, and smells like Visio (bad), but is also one of the only interaction design tools on the planet right now that runs on both platforms (good) makes it a Dancing Bear.
The problem with Dancing BearWare has always been and always will be that everyone is so busy saying "Look, it can dance!" that they fail to notice the bear can't dance for shit. Gliffy is no exception. It can move around and jiggle its hips, but it's no Fred Estaire. Instead of building something really great, they rebuilt Visio.
Gliffy can dance, and right now, that's good enough for me. In a few weeks, however, I'll probably be yelling for the bear to do something different, like drive me off a cliff.
So, when a friend told me about Gliffy the other day, I was immediately delighted and saddened at the same time. Delighted to see a web-based wireframing tool, saddened to see they had basically ported Visio to the web.
I like Gliffy quite a bit in spite of this. Yes, it's way too much like Visio, but the fact that it's web-based is phenomenal. This fact also makes it a Dancing Bear.
See, I'm a Mac user. At home, anyway. At work, I'm on Windows. The fact that Gliffy looks, acts, and smells like Visio (bad), but is also one of the only interaction design tools on the planet right now that runs on both platforms (good) makes it a Dancing Bear.
The problem with Dancing BearWare has always been and always will be that everyone is so busy saying "Look, it can dance!" that they fail to notice the bear can't dance for shit. Gliffy is no exception. It can move around and jiggle its hips, but it's no Fred Estaire. Instead of building something really great, they rebuilt Visio.
Gliffy can dance, and right now, that's good enough for me. In a few weeks, however, I'll probably be yelling for the bear to do something different, like drive me off a cliff.
"Designing the Obvious" update
I finished writing Designing the Obvious last week and things are rollin' right along. Pending revisions for a few chapters, the book will be on its way to the printers in just a few short weeks.
The book's designers have done a fantastic job - it looks like a million bucks - and I'm also now a few days into redesigning my site so I can better promote the book. I have a couple of new services lined up and the site will be focused a lot more on interaction design than it is now.
It'll be a while before it's done, but it'll be worth it.
The book's designers have done a fantastic job - it looks like a million bucks - and I'm also now a few days into redesigning my site so I can better promote the book. I have a couple of new services lined up and the site will be focused a lot more on interaction design than it is now.
It'll be a while before it's done, but it'll be worth it.